OUR CARRIERS - Aetna

Group
Medicare

Aetna is geared up to make your life easier. They provide a Producer Support Program that helps you assist your clients by providing marketing materials and educational resources to guide you along your way. Aetna offers Medicare Advantage, Medicare Supplement, and Medicare Part D prescription drug coverage plans. Aetna provides a platform to help you find the right Medicare plan for each of your clients.

www.aetnaseniorproducts.com (med supplement)
(800) 264-4000 | Agent Services
(800) 587-5139 | Technical Support

Appointment Information

How to get appointed with Aetna:

All agents must complete the appointment paperwork to become appointed.

How long does it take to get appointed?

It takes 10-14 business days after submitting your paperwork.

Adding Non-Resident Appointments

Agents should provide their non-resident license copies to AHCP with a request to add the appointment to their Aetna record.

Aetna Quoting and Submitting New Business

How do I run a quote?

How do I submit new business?

Agents can submit new business via their Producer World portal.

Aetna Commission Information

Who processes commission- AHCP or the carrier?

AHCP processes Aetna Medicare and Aetna Med Supplemental commissions internally. Commission statements are stored in Comissio.

Commissions paid usually a week or two after the initial premium payment is applied. On exchange plans’ commissions are paid upon receipt of both the client and subsidy portions of the premium.

Commission Cycle

New Business Commissions (applicable to Medicare Supplement only)

Commissions are paid when a member’s premium is collected and posted by Aetna Medicare Supplement. New business commissions are processed weekly.

Earned commission cycle

Earned commission and renewals are processed once a month, the middle of the following month.