Cigna Supplemental Benefits | Carriers | AHCP
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  • Medicare
  • Medicare Supplement

Cigna is a global health service company with a history in the insurance business that spans 220 years and offers affordable and high quality benefits to improve your customer's health and save them money.

Cigna Medicare Supplement Solutions,® insured by American Retirement Life Insurance Company or Loyal American Life Insurance Company, offers a variety of Medicare Supplement insurance policies in nearly every state.

Appointment Information

How to get appointed with Cigna Supplemental Benefits?

All agents must complete the appointment paperwork to become appointed.

How long does it take to get appointed?

It takes 10-14 business days after submitting your paperwork.

Adding Non-Resident Appointments

Agents should provide their non-resident license copies to AHCP with a request to add the appointment to their Cigna record.

Cigna Medicare Supplement Solutions® Carrier Back Office

  1. Go to
  2. Click on “Create an Account”
  3. Complete all required fields
  4. Click “Submit”


Cigna Medicare Supplement Solutions® Client Management Tools

Check application status

To check the status of your submitted applications…

  1. Login into your Cigna Back Office
  2. Scroll over “Agency Management” on the top toolbar
  3. Select “My Clients”
  4. Search by applicant’s information

You can also check the status by calling Premier Senior Marketing at 1-866-921-5650.

View your book of business

To view your book of business:

  1. Login into your Cigna Back Office
  2. Scroll over “Agency Management” on the top toolbar
  3. Select “My Clients”
  4. Click on “Active Clients”
  5. Search by applicant’s information


Cigna Medicare Supplement Solutions® Commission Information

Who processes commission- AHCP or the carrier?

AHCP processes Cigna Medicare Advantage commissions internally. Commission statements are stored in the Comissio.

Advance option details, including interest

Medicare Advantage: As Earned Only
Medicare Supplement: 3, 6, 9, 12 month advance options or as earned. All advance options will have a 3% Advance fee.


Commission Cycle

New Business Commissions (applicable to Medicare Supplement only)

Commissions are paid when a member’s premium is collected. New business commissions are processed weekly.

Earned commission cycle

Earned commission and renewals are processed once a month, the middle of the following month.


NOTE: “Cigna” and the “Tree of Life” logo are registered service marks of Cigna Intellectual Property, Inc., licensed for use by Cigna Corporation and its operating subsidiaries. All products and services are provided by or through such operating subsidiaries including American Retirement Life Insurance Company and Loyal American Life Insurance Company, and not by Cigna Corporation.

Training Videos


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