How to get appointed with Humana?
All agents must complete the appointment paperwork to become appointed.
How long does it take to get appointed?
It takes 10-14 business days after submitting your paperwork.
Adding Non-Resident Appointments
Agents should provide their non-resident license copies to AHCP with a request to add the appointment to their Humana record.
Humana Back Office
Go to www.humana.com/agent
On the top of the page click on “Register”
You will register as an “Agent/Broker or Agency”
Continue through the registration process and create a user-id and password that you will use to log in.
Humana Medicare Quoting and Submitting New Business
How do I run a quote?
Agents can run quotes any of the following ways:
Agents can request a login to access their own medicare quoting tool.
How do I submit new business?
Agents can submit new business by…
Scan and email the application to email@example.com
Fax the application to 800-696-8312
Humana Medicare Client Management Tools
Check application status
To check the status of your submitted applications…
Log in to Humana Agent Portal
Click on “Medicare Agent Workbench/Fast App” on the bottom right.
Click on tab “Track Quotes and Applications”
Search by Quote ID, name, or Application ID
View your book of business
To view your book of business:
Log into Humana Agent Portal
Click on “Medicare Agent Workbench” on the bottom right
Click on tab “Issued Business”
Search by policy effective dates to view entire book of business
Humana Commission Information
Who processes commission, AHCP or the carrier?
Humana pays commissions directly. The agent must list AHCP as the General Agent of record on every application. Commission statements are stored in the eAgentCenter.
Earned commission cycle
Earned commission and renewals are processed once a month, the middle of the following month. Earnings for any business written or renewed during “month one” will be processed mid-month during “month two.”